The Problem
Multi-location review management is chaos. Some locations have 200 reviews while others have 12. Nobody responds consistently. Reputation varies wildly from one market to the next, and potential customers notice. One bad location drags down the entire brand, and you have no system to fix it at scale.
What You Get
Key Benefits
Consistent review volume across all locations. Automated ask sequences ensure every location generates fresh reviews every week, closing the gap between your best and worst performers.
Faster response times that build trust. AI-drafted responses go out within hours, not days. Customers see a brand that listens and cares.
Early warning on reputation problems. Negative review alerts and sentiment tracking let you intervene before a small issue becomes a public crisis.
Competitive benchmarking you can act on. See how each location stacks up against local competitors and use the data to drive real improvements.
How It Works
Step 1: Connect all locations. We link every franchise location to Google, Yelp, Facebook, and any other review platform that matters in your industry.
Step 2: Set up automated ask sequences. After every transaction, customers receive a personalized review request via email or SMS, timed for maximum response rates.
Step 3: Deploy AI response drafting. Every new review gets a brand-approved response draft within minutes. Your team reviews and publishes with one click.
Step 4: Monitor from one dashboard. Star ratings, review volume, response times, and sentiment trends for every location in a single view. Spot problems and celebrate wins instantly.
Ready to take control of your franchise reputation? Let’s build your review automation system.
Frequently Asked Questions
Will automated review requests annoy our customers?
No. We use smart timing and frequency caps so customers receive one well-timed ask after a positive experience. Open rates and conversion rates are consistently high because the message feels natural, not pushy.
Can franchisees override or customize responses?
Yes. AI drafts the response, but franchisees or your corporate team always have final approval. You set the guardrails, and the system handles the heavy lifting.
Which review platforms do you support?
Google, Yelp, Facebook, and most industry-specific platforms. If your customers leave reviews there, we can monitor and manage it.
Own Your Reputation at Every Location
Stop letting inconsistent reviews cost you customers. Let us automate the entire process.